Problem

Probable Causes

What to Do

Power Indicator is not Lit

Power switch is not “On”

Turn rocker switch on the upper-left-hand-corner of back panel to the “On” position.  The rocker switch should light up when it is on.

Power chord is not connected to unit or wall

Check the power chord and make sure it is pushed all the way in to the back of the system and is securely connected to a grounded wall socket

Fuse is blown

Remove the fuse from the fuse holder and test.  If it does not work replace the fuse.

Power circuit has tripped

Check your building circuit breakers, and any power strips that the unit is plugged in to for a tripped circuit breaker or blown fuse. Reset or replace the breaker or fuse as required.  

Power indicator has failed

If the time and temperature displays are lit, and the power switch on the rear of the unit is lit, the power indicator has probably failed.  Contact technical support for assistance in repairing or replacing the indicator.

Pump and heater will not start when the stat button is pressed

Power is not on

Check the power indicator on the front control panel.  If it is off then proceed to the “Power Indicator is not Lit” Problem.

Timer has not been set and started

The system will only run when the timer is counting down.  Check the timer display on the control panel.

If it is not counting down, press the start button (the unmarked button above the “Set” button).

If the time being displayed is 00:00, then add time and start the system as described in the “Operating your SCA” portion of this manual.

Liquid level is too high or too low

Check the indicator lights on the left side of the control panel.  If either level indicators is on, add or remove water from the tank until the indicators go off

ALWAYS WEAR PROTECTIVE GOLVES AND EYEWHERE WHEN ADDING OR REMOVING LIQUID FROM THE TANK.

Liquid temperature is too high

Check the indicator lights on the left side of the control panel.  If the over temperature light is on remove the lid and lift the part basket from the tank.

ALWAYS WEAR PROTECTIVE GOLVES AND EYEWHERE WHEN MANIPULATING THE PART BASKET.

NEVER PLACE YOU FACE NEAR THE TANK WHEN REMOVING THE LID, FUMES FROM THE CLEANING SOLUTION MAY CAUSE EYE AND RESPIRATORY IRRITATION.

Then let the liquid cool and try starting the cycle again.  

If it overheats a second time, contact technical support.

Pump or Heater have failed

Contact technical support.

Buzzer is going off

Liquid level is too high or too low

Check the indicator lights on the left side of the control panel.  If either level indicators is on, add or remove water from the tank until the indicators go off

ALWAYS WEAR PROTECTIVE GOLVES AND EYEWHERE WHEN ADDING OR REMOVING LIQUID FROM THE TANK.

Liquid temperature is too high

Check the indicator lights on the left side of the control panel.  If the over temperature light is on remove the lid and lift the part basket from the tank.

ALWAYS WEAR PROTECTIVE GOLVES AND EYEWHERE WHEN MANIPULATING THE PART BASKET.

NEVER PLACE YOU FACE NEAR THE TANK WHEN REMOVING THE LID, FUMES FROM THE CLEANING SOLUTION MAY CAUSE EYE AND RESPIRATORY IRRITATION.

Then let the liquid cool and try starting the cycle again.  

If it overheats a second time, contact technical support.

Flow in take appears less than normal

Strainer is clogged

Visually inspect strainer.  

If strainer appears clogged, clean the strainer with a toothbrush without removing the strainer.  If necessary, drain the tank and completely clean the strainer.

ALWAYS WEAR PROTECTIVE GOLVES AND EYEWHERE WHEN WORKING INSIDE THE TANK.

Nozzle is clogged

Drain the tank as instructed in the section “Maintaining your SCA”

Remove the nozzle and clean with warm water.  If necessary, clean holes in nozzle with wire brush or small pin.  Verify that all nozzle holes are clear before replacing.

ALWAYS WEAR PROTECTIVE GOLVES AND EYEWHERE WHEN WORKING INSIDE THE TANK OR HANDLING COMPONENTS THAT ARE COVERED IN CLEANING SOLUTION.

Pump or tubing is clogged

Contact technical support

Flow from nozzle is not uniform

Nozzle is clogged

Drain the tank as instructed in the section “Maintaining your SCA”

Remove the nozzle and clean with warm water.  If necessary, clean holes in nozzle with wire brush or small pin.  Verify that all nozzle holes are clear before replacing.

ALWAYS WEAR PROTECTIVE GOLVES AND EYEWHERE WHEN WORKING INSIDE THE TANK OR HANDLING COMPONENTS THAT ARE COVERED IN CLEANING SOLUTION.

Liquid has turned a “mocha coffee” color

The chemicals in the cleaning solution have been consumed

Drain the tank and add fresh water and fresh cleaning solution as described in the “Operating your SCA” portion of this manual.

Liquid Level indicators did not turn off when liquid was added/removed from the tank

Sensors or Indicators have failed

Contact technical support

System is draining slowly

Strainer is clogged

Clean the strainer with a toothbrush without removing the strainer.   

ALWAYS WEAR PROTECTIVE GOLVES AND EYEWHERE WHEN WORKING INSIDE THE TANK.

Resume draining.  

Do not drain without the strainer, this may cause significant harm to the pump head and void the warranty.